THE CHALLENGE
- Manual footage review after incidents, not during events
- Blind spots across large retail floor plans
- Alert fatigue from unreliable motion triggers
- Difficulty scaling monitoring without more headcount
A real-time computer vision platform that turns existing camera feeds into proactive alerts—helping retail and facility teams respond faster with fewer blind spots.
95%
Detection Accuracy
70%
Faster Incident Response
50%
Reduction in Losses
24/7
Real-time Monitoring
Overview
Retail and commercial security teams needed more than passive CCTV. Digiware designed an AI surveillance platform that streams multi-camera feeds, detects threats in real time, and routes alerts to the right operators.
The program balanced model accuracy with practical deployment—zones, sensitivity tuning, and escalation rules that reduce false positives while keeping coverage broad.
Results & Impact
95%
Detection Accuracy
70%
Faster Incident Response
50%
Reduction in Losses
24/7
Real-time Monitoring
“The AI Surveillance Platform has transformed the way we manage store security. We've seen a 50% reduction in losses and much faster response to incidents. Highly recommended!”
Technology Stack
Computer vision & deep learning
Real-time video pipelines
Python / FastAPI
React & Next.js admin UI
WebRTC / RTSP integrations
Cloud hosting & observability
Let's build a smart solution that drives results for your business.
FAQ
It replaces passive CCTV review with live multi-camera monitoring, intelligent threat detection, configurable zones, and automated alerts—so security teams respond to incidents in real time instead of scrubbing hours of footage after the fact.
Yes. The architecture is built for RTSP/WebRTC-style ingestion and common commercial camera fleets. Digiware maps your existing feeds, zoning needs, and escalation channels during discovery so pilots run on real infrastructure—not lab demos.
Detection rules, zones, and escalation paths are tunable per site. Operators get prioritized alerts with context instead of a flood of noise, and models are refined against your environment during pilot rollout.
Most pilots run about 12–16 weeks from discovery through initial rollout, depending on camera count, network readiness, and integration depth. We start with a focused site slice, prove response-time gains, then expand coverage.
You do. Digiware delivers runbooks, operator training, and clear ownership for models, zones, and notification channels. Your team can tune and audit day-to-day without waiting on a permanent vendor ticket queue.